Craft Estetica understands that unanticipated events happen occasionally in everyone’s life, but in our desire to be effective and fair to all clients and ourselves the following policies are to be honored:
24 hour advanced notice is required when cancelling or rescheduling any appointment. This is a courtesy to both other guests who may want to book an open appointment, and to our staff. If you are unable to give a 24 hour advanced notice, you will be charged a 50% service fee. No call and no shows will be charged 100% of the full scheduled service(s).
Thank you for your cooperation & understanding, We truly appreciate your business!